The Long-Term Care (LTC) Ombudsman Program recruits and trains caring people like you to serve as advocates for seniors who are often alone and forgotten. Through our state-certified comprehensive training, you will be prepared to protect and advocate for Orange and Riverside County long-term care residents.
There are over 42,256 long-term care residents in Orange and Riverside County who live within 1,618 facilities. As an Ombudsman volunteer, you will make unannounced, regular visits to LTC facilities. Your training will help you develop the skills necessary to advocate for the residents or to help them resolve their concerns.
Volunteers must be over the age of eighteen, complete a written application, submit to a background check, TB test, complete 36 hours of training with an additional 10 hours of field training with a mentor and not have worked in a long-term care facility within the past year. Volunteers are certified by the State Ombudsman following completion of all required training and may request mileage reimbursement. Volunteers are asked to commit to one year with the program.