GET HELP WITH MEDICARE

Medicare Questions? HICAP has Answers.

Our HICAP (Health Insurance Counseling and Advocacy Program) counselors provide free, unbiased counseling and assistance for any Medicare related question or issue. HICAP has locations throughout Orange, Riverside, San Bernardino, Inyo and Mono Counties.

Call a site near you to schedule a face-to-face appointment with a HICAP counselor. If you would like to receive assistance by telephone call the HICAP Call Center at 714-560-0424 or 909-256-8369.

HICAP does not sell, endorse or recommend any insurance products.

HICAP Can Help

COUNSEL

  • Explain Medicare benefits and plan options
  • Assist with cost-saving options
  • Understand long-term care services and support

ADVOCATE

  • Advocacy for denial of medical coverage and problems with payments to providers
  • Assistance with Medicare appeals and referrals for legal assistance
  • Medicare fraud and abuse referrals

EDUCATE

  • Community education, including Roadmap to Medicare classes
  • HICAP services and site availability across Orange County and Inland Empire
  • Other resources available for seniors throughout the counties we serve

ORANGE COUNTY

Call to schedule a HICAP appointment at a site near you today

We have HICAP counselors that specialize in Long-Term Care Insurance (LTCI) Policies.  These counselors will assist you with understanding the terms of your policy and assist you with understanding your options.  LTCI designated counselors are only available at certain sites, and are annotated in the site listing with an asterisk (*).

Anaheim

Anaheim Senior Citizens Center
250 E. Center
Anaheim, CA 92805
(714) 765-4510
2nd and 4th Monday, 1pm-4pm

Anaheim Social Security Office
900 S Harbor Blvd.
Anaheim, CA 92805
(866) 657-3133
2nd Tuesday, 9am-12pm

Brea

Brea Senior Center
500 S. Sievers Ave.
Brea, CA 92821
(714) 990-7750
2nd and 4th Wednesday, 9:30am-12:30pm

Buena Park

Buena Park Senior Center
8150 Knott Ave.
Buena Park, CA 90620
(714) 236-3870
2nd Tuesday, 10am-12pm

Costa Mesa

Costa Mesa Senior Center
695 West 19th St.
Costa Mesa, CA 92627
(714) 327-7550
1st and 3rd Thursday, 9:30am-12pm

Cypress

Cypress Senior Center
9031 Grindlay
Cypress, CA 90630
(714) 229-2005
2nd Tuesday, 9:30am-12:15pm

Dana Point

Dana Point Senior Center
34052 Del Obispo Road
Dana Point, CA 92629
(949) 496-4252
Last Monday of Month, 10am-1pm

Fountain Valley

Fountain Valley Senior Center
17967 Bushard St.
Fountain Valley, CA 92708
(714) 593-4446
2nd and 4th Thursday, 9:30am-12:30pm

Fullerton

Fullerton Community Center
340 W. Commonwealth Ave.
Fullerton, CA 92832
(714) 738-6305
(714) 560-0424, ext 452 (Korean Only)
1st and 3rd Monday,
9am-12pm (Korean speaking counselor available)
12:30pm-3pm

Garden Grove

H. Louis Lake Senior Center
11300 Stanford Ave.
Garden Grove, CA 92840
(714) 741-5253
1st Thursday, 9:30am-12:30pm
2nd and 3rd Thursday (Vietnamese only), 9am-12pm

Huntington Beach

Senior Center in Central Park
18011 Goldenwest St.,
Huntington Beach, CA 92648
(714) 536-5600
Every Friday (except last Friday of month), 9:30am-12pm

Irvine

HICAP Office*
2 Executive Circle, Suite 175
Irvine, CA 92614
(714) 560-0424 or toll-free (700) 434-0222

Telephone Counseling:
Mon – Fri, 8 AM – 4 PM
In-person Counseling:
Mon – Fri, 9:30 AM – 3:30 PM

(Spanish, Vietnamese, Chinese, Korean, Farsi speaking counselors available)
(*LTCI Counselor available)

Irvine Continued

Lakeview Senior Center
20 Lake Rd.
Irvine, CA 92604
(949) 724-6900
Wednesday, 9:30am-11:45am
2nd Tuesday, 1pm-4pm (Chinese speaking counselor available)

Merage Jewish Community Center
1 Federation Way
Irvine, CA 92603
(949) 435-3400
1st Tuesday, 12pm-3pm

Laguna Beach

Susie Q Senior Center*
380 Third St.
Laguna Beach, CA 92651
(949) 464-6645
1st Monday, 9am-1pm
(*LTCI Counselor Available)

Laguna Hills

Florence Sylvester Senior Center
23721 Moulton Parkway
Laguna Hills, CA 92653
(949) 380-0155
2nd, 3rd and 4th Monday, 9am-1pm

Laguna Niguel

Sea Country Senior Center
24602 Aliso Creek Rd.
Laguna Niguel, CA 92677
(949) 425-5151
1st Monday, 9am-12pm

Laguna Woods

Laguna Woods Community Center*
(Must be resident)
24351 El Toro Road
Laguna Woods, CA 92637
(949) 268-2337
Every Thursday, 9am-12pm
(*LTCI Counselor Available)

La Habra

La Habra Community Services Dept.
101 W. La Habra Blvd.
La Habra, CA 90631
(562) 905-9746
2nd Tuesday, 9:30am-12:30pm

Lake Forest

Lake Forest Community Center
25550 Commerce Center Dr, St. 100
Lake Forest, CA 92630
(949) 461-3408
2nd Tuesday, 9:30am-12:30pm

Los Alamitos

Los Alamitos Community Center
10911 Oak St.
Los Alamitos, CA 90720
(562) 430-1073
2nd Monday, 10am-12pm

Mission Viejo

Mission Viejo Social Security*
26051 Acero Dr.
Mission Viejo, CA 92692
(888) 306-9878
1st and 3rd Wednesday, 9am-12pm
(*LTCI Counselor)

Norman P. Murray Community Center
24932 Veterans Way
Mission Viejo, CA 92692
(949) 470-3062
3rd Wednesday and 3rd Friday, 9am-12pm

Newport Beach

Melinda Hoag Smith Ctr. For Health Living
307 Placentia Ave.
Newport Beach, CA 92663
(949) 764-6551
3rd Wednesday, 12:30pm-3:30pm

OASIS Senior Center
801 Narcissus Ave.
Corona Del Mar, CA 92625
(949) 644-3244
1st and 3rd Tuesday, 9am-12pm

Orange

Orange Senior Citizen Community Center
170 S. Olive
Orange, CA 92866
(714) 538-9633
1st and 3rd Tuesday, 1pm-4pm

San Clemente

San Clemente Senior Center*
117 Avenida Victoria
San Clemente, CA 92672
(949) 498-3322
3rd Monday, 9am-2:30pm
(*LTCI Counselor)

San Juan Capistrano

San Juan Capistrano Community Center*
25925 Camino del Avi9on
San Juan Capistrano, CA 92675
(949) 493-5911
2nd Monday, 9am-3pm
(*LTCI Counselor Available)

Santa Ana

Santa Ana Senior Center
424 West 3rd St.
Santa Ana, CA 92701
(714) 647-6540
1st Wednesday, 9am-12pm (Spanish speaking counselor available)
2nd Thursday, 9am-12pm (Chinese speaking counselor available)

Santa Ana Social Security Office
1851 East 1st St., Suite 500
Santa Ana, CA 92705
(888) 452-7964
4th Tuesday, 9:30am-12:30pm (Spanish speaking counselor available)

Southwest Senior Center – Corbin Center
2201 W. McFadden Ave.
Santa Ana, CA 92704
(714) 647-5306
1st Tuesday, 9am-12pm (Spanish speaking counselor available)

Stanton

Stanton Parks and Recreation Senior Services
7800 Katella Ave.
Stanton, CA 90680
(714) 379-9222
3rd Thursday, 10am-12pm

Tustin

Tustin Senior Center
200 South C St.
Tustin, CA 92780
(714) 573-3340
1st and 3rd Thursday, 9:30am-11:30am

Westminster

County Community Service Center
15460 Magnolia Ave.
Westminster, CA 92683
(714) 889-4105
1st and 3rd Wednesday, 9:45am-12:45pm
(Vietnamese speaking counselor available)

Westminster Senior Center
8200 Westminster Blvd.
Westminster, CA 92681
(714) 895-2878
3rd Monday, 9am-12pm

Yorba Linda

Yorba Linda Community Center
4501 Casa Loma Ave.
Yorba Linda, CA 92886
(714) 961-7181
1st and 3rd Monday, 10am-1pm

RIVERSIDE COUNTY

Call to schedule a HICAP clinic appointment (909) 256-8369

SAN BERNARDINO COUNTY

Call to schedule a HICAP clinic appointment (909) 256-8369

Contact HICAP for Free, Unbiased Medicare Assistance

CA HICAP Toll-Free (800) 434-0222
Orange County (714) 560-0424
Inland Empire (909) 256-8369

HICAP does not sell, endorse, or recommend insurance products.

Contact HICAP Today

  • This field is for validation purposes and should be left unchanged.
SHIP State Insurance Assistance Program

This project was supported, in part by grant number 90SAPG0052-03-00 from the U.S. Administration for Community Living, Department of Health and Human Services, Washington, D.C. 20201. Grantees undertaking projects under government sponsorship are encouraged to express freely their findings and conclusions. Points of view or opinions do not, therefore, necessarily represent official Administration for Community Living policy.

This project is funded in part through a grant from the California Department of Aging, as allocated by the Orange County Board of Supervisors and administered by the Office on Aging.

Medicare Questions? HICAP has Answers.

Our HICAP (Health Insurance Counseling and Advocacy Program) counselors provide free, unbiased counseling and assistance for any Medicare related question or issue. HICAP has locations throughout Orange, Riverside, San Bernardino, Inyo and Mono Counties.

Call a site near you to schedule a face-to-face appointment with a HICAP counselor. You can also receive assistance by telephone by calling the HICAP Call Center at 714-560-0424, to speak with a HICAP counselor.

HICAP does not sell, endorse, or recommend insurance products.

HICAP Can Help

COUNSEL

  • Explain Medicare benefits and plan options
  • Assist with cost-saving options
  • Understand long-term care services and support

ADVOCATE

  • Advocacy for denial of medical coverage and problems with payments to providers
  • Assistance with Medicare appeals and referrals for legal assistance
  • Medicare fraud and abuse referrals

EDUCATE

  • Community education, including Roadmap to Medicare classes
  • HICAP services and site availability across Orange County and Inland Empire
  • Other resources available for seniors throughout the counties we serve

ORANGE COUNTY

Call to schedule a HICAP appointment at a site near you today

We have HICAP counselors that specialize in Long-Term Care Insurance (LTCI) Policies. These counselors will assist you with understanding the terms of your policy and assist you with understanding your options. LTCI designated counselors are only available at certain sites, and are annotated in the site listing with an asterisk (*).

Anaheim

Anaheim Senior Citizens Center
250 E. Center
Anaheim, CA 92805
(714) 765-4510
2nd and 4th Monday, 1pm-4pm

Anaheim Social Security Office
900 S Harbor Blvd.
Anaheim, CA 92805
(866) 657-3133
2nd Tuesday, 9am-12pm

Brea

Brea Senior Center
500 S. Sievers Ave.
Brea, CA 92821
(714) 990-7750
2nd and 4th Wednesday, 9:30am-12:30pm

Costa Mesa

Costa Mesa Senior Center
695 West 19th St.
Costa Mesa, CA 92627
(714) 327-7550
1st and 3rd Thursday, 9:30am-12pm

Cypress

Cypress Senior Center
9031 Grindlay
Cypress, CA 90630
(714) 229-2005
2nd Tuesday, 9:30am-12:15pm

Dana Point

Dana Point Senior Center
34052 Del Obispo Road
Dana Point, CA 92629
(949) 496-4252
Last Monday of Month, 10am-1pm

Fountain Valley

Fountain Valley Senior Center
17967 Bushard St.
Fountain Valley, CA 92708
(714) 593-4446
2nd and 4th Thursday, 9:30am-12:30pm

Fullerton

Fullerton Community Center
340 W. Commonwealth Ave.
Fullerton, CA 92832
(714) 738-6305
(714) 560-0424, ext 452 (Korean Only)
1st and 3rd Monday,
9am-12pm (Korean speaking counselor available)
12:30pm-3pm

Garden Grove

H. Louis Lake Senior Center
11300 Stanford Ave.
Garden Grove, CA 92840
(714) 741-5253
1st Thursday, 9:30am-12:30pm
2nd and 3rd Thursday (Vietnamese only), 9am-12pm

Huntington Beach

Senior Center in Central Park
18011 Goldenwest St.,
Huntington Beach, CA 92648
(714) 536-5600
Every Friday (except last Friday of month), 9:30am-12pm

Irvine

HICAP Office*
2 Executive Circle, Suite 175
Irvine, CA 92614
(714) 560-0424 or toll-free (700) 434-0222

Telephone Counseling:
Mon – Fri, 8 AM – 4 PM
In-person Counseling:
Mon – Fri, 9:30 AM – 3:30 PM

(Spanish, Vietnamese, Chinese, Korean, Farsi speaking counselors available)
(*LTCI Counselor available)

Lakeview Senior Center
20 Lake Rd.
Irvine, CA 92604
(949) 724-6900
Wednesday, 9:30am-11:45am
2nd Tuesday, 1pm-4pm (Chinese speaking counselor available)

Merage Jewish Community Center
1 Federation Way
Irvine, CA 92603
(949) 435-3400
1st Tuesday, 12pm-3pm

Laguna Beach

Susie Q Senior Center*
380 Third St.
Laguna Beach, CA 92651
(949) 464-6645
1st Monday, 9am-1pm
(*LTCI Counselor Available)

Laguna Hills

Florence Sylvester Senior Center
23721 Moulton Parkway
Laguna Hills, CA 92653
(949) 380-0155
2nd, 3rd and 4th Monday, 9am-1pm

Laguna Niguel

Sea Country Senior Center
24602 Aliso Creek Rd.
Laguna Niguel, CA 92677
(949) 425-5151
1st Monday, 9am-12pm

Laguna Woods

Laguna Woods Community Center*
(Must be resident)
24351 El Toro Road
Laguna Woods, CA 92637
(949) 268-2337
Every Thursday, 9am-12pm
(*LTCI Counselor Available)

La Habra

La Habra Community Services Dept.
101 W. La Habra Blvd.
La Habra, CA 90631
(562) 905-9746
2nd Tuesday, 9:30am-12:30pm

Lake Forest

Lake Forest Community Center
25550 Commerce Center Dr, St. 100
Lake Forest, CA 92630
(949) 461-3408
2nd Tuesday, 9:30am-12:30pm

Los Alamitos

Los Alamitos Community Center
10911 Oak St.
Los Alamitos, CA 90720
(562) 430-1073
2nd Monday, 10am-12pm

Mission Viejo

Mission Viejo Social Security*
26051 Acero Dr.
Mission Viejo, CA 92692
(888) 306-9878
1st and 3rd Wednesday, 9am-12pm
(*LTCI Counselor)

Norman P. Murray Community Center
24932 Veterans Way
Mission Viejo, CA 92692
(949) 470-3062
3rd Wednesday and 3rd Friday, 9am-12pm

Newport Beach

Melinda Hoag Smith Ctr. For Health Living
307 Placentia Ave.
Newport Beach, CA 92663
(949) 764-6551
3rd Wednesday, 12:30pm-3:30pm

OASIS Senior Center
801 Narcissus Ave.
Corona Del Mar, CA 92625
(949) 644-3244
1st and 3rd Tuesday, 9am-12pm

Orange

Orange Senior Citizen Community Center
170 S. Olive
Orange, CA 92866
(714) 538-9633
1st and 3rd Tuesday, 1pm-4pm

San Clemente

San Clemente Senior Center*
117 Avenida Victoria
San Clemente, CA 92672
(949) 498-3322
3rd Monday, 9am-2:30pm
(*LTCI Counselor)

San Juan Capistrano

San Juan Capistrano Community Center*
25925 Camino del Avi9on
San Juan Capistrano, CA 92675
(949) 493-5911
2nd Monday, 9am-3pm
(*LTCI Counselor Available)

Santa Ana

Santa Ana Senior Center
424 West 3rd St.
Santa Ana, CA 92701
(714) 647-6540
1st Wednesday, 9am-12pm (Spanish speaking counselor available)
2nd Thursday, 9am-12pm (Chinese speaking counselor available)

Santa Ana Social Security Office
1851 East 1st St., Suite 500
Santa Ana, CA 92705
(888) 452-7964
4th Tuesday, 9:30am-12:30pm (Spanish speaking counselor available)

Southwest Senior Center – Corbin Center
2201 W. McFadden Ave.
Santa Ana, CA 92704
(714) 647-5306
1st Tuesday, 9am-12pm (Spanish speaking counselor available)

Stanton

Tustin Senior Center
200 South C St.
Tustin, CA 92780
(714) 573-3340
1st and 3rd Thursday, 9:30am-11:30am

Tustin

Tustin Senior Center
200 South C St.
Tustin, CA 92780
(714) 573-3340
1st and 3rd Thursday, 9:30am-11:30am

Westminster

County Community Service Center
15460 Magnolia Ave.
Westminster, CA 92683
(714) 889-4105
1st and 3rd Wednesday, 9:45am-12:45pm
(Vietnamese speaking counselor available)

Westminster Senior Center
8200 Westminster Blvd.
Westminster, CA 92681
(714) 895-2878
3rd Monday, 9am-12pm

Yorba Linda

Yorba Linda Community Center
4501 Casa Loma Ave.
Yorba Linda, CA 92886
(714) 961-7181
1st and 3rd Monday, 10am-1pm

RIVERSIDE COUNTY

Call to schedule a HICAP clinic appointment (909) 256-8369

SAN BERNARDINO COUNTY

Call to schedule a HICAP clinic appointment (909) 256-8369

Contact HICAP for Free, Unbiased Medicare Assistance

CA HICAP Toll-Free (800) 434-0222

Orange County (714) 560-0424

Inland Empire (909) 256-8369

HICAP does not sell, endorse, or recommend insurance products.

Contact HICAP Today

  • This field is for validation purposes and should be left unchanged.
SHIP State Insurance Assistance Program

This project was supported, in part by grant number 90SAPG0052-01-00 from the U.S. Administration for Community Living, Department of Health and Human Services, Washington, D.C. 20201. Grantees undertaking projects under government sponsorship are encouraged to express freely their findings and conclusions. Points of view or opinions do not, therefore, necessarily represent official Administration for Community Living policy.

This project is funded in part through a grant from the California Department of Aging, as allocated by the Orange County Board of Supervisors and administered by the Office on Aging.

The HICAP Program materials are federally and State funded through RCOoA. The conclusions and the opinions expressed may not be those of the State and/or RCOoA.