Medicare Open Enrollment has become a time of being bombarded with advertisements from insurance companies and brokers about changing to their health plans. Medicare is both complex and confusing, and can be downright frustrating to navigate the system. Sometimes you never know who to trust or which health and prescription drug plan will cover your needs at the lowest cost. Our Health Insurance Counseling & Advocacy Program (HICAP) is here to help answer all of your Medicare questions, and make sure you are getting the most out of Medicare. We may even help you save over $23,000 in prescription drug costs like one of our clients Sally*.
Financial exploitation continues to be one of the fastest growing forms of abuse targeting older adults. Our Senior Protection Program and FAST team learn about new cases daily. Kevin* is an 87-year old widower, who learned about financial fraud the hard way.
Have you ever received a random phone call that brightened your day? That made you smile? Elmer called the Council on Aging – Southern California one day, almost five years ago, and something beautiful happened.
Elmer called us to talk about our Answers Guide and how much he loved it. He especially liked sharing this great resource with his friends and family. During this call, Elmer mentioned he had a milestone coming up, his 100th birthday.
What if someone told you that next year, your life would dramatically change – and not for the better? How would you prepare for the future? This is the story about one client from our Health Insurance Counseling and Advocacy Program (HICAP). Sharon* has a disabling disease of the central nervous system that has left her living in a wheelchair for the last 20 years. She currently is 68 years old.
“I don’t want to live a meaningless life anymore” whispered Linh, a single 68-year old Vietnamese woman. About a year ago, Linh was introduced to our ReConnect Technology class. Our ReConnect Early Intervention Services for Older Adults (EISOA) Program provides support groups, educational trainings, skill development workshops, home visitations and physical activities to improve the mental health and enhance the quality of life of older adults.
Every day we are surrounded by stories of personal transformation and triumph. Most times we don’t even know it is taking place. It could be a person sitting or standing right next to us, or a neighbor on the street who we overlook.
Every day our Ombudsmen encounter the challenges of human frailty and advocate for the rights of those who are often alone and forgotten in long-term care facilities. The role of the Ombudsman is rewarding yet heartbreaking. It takes a special person to be an Ombudsman.