Behavioral Health & Wellness Services 

The Behavioral Health & Wellness Department (BHWD) offers free, culturally and linguistically responsive services that help older adults stay healthy, connected, and independent. Our programs support emotional well-being, reduce isolation, and provide practical help for aging and health challenges.

Community Needs We Address:

  • Complex Care Needs – Multiple doctors, medications, hospital visits, or care coordination needs

  • Health & Aging Challenges – New or worsening physical or emotional difficulties

  • Language & Cultural Barriers – Support offered in English, Spanish, Vietnamese, Korean, Mandarin, Farsi

  • Isolation & Loneliness – Homebound or socially disconnected adults who need companionship

BHWD Programs:

Enhanced Case Management
ReConnect EISOA
Friendly Visitor
PEARLS OC

Enhanced Care Management (ECM)

Whole-person care coordination for select Medi-Cal members with complex medical, social, or behavioral needs.
ECM provides a dedicated care manager who helps organize healthcare, benefits, appointments, medications, housing needs, and community services.
ECM is designed to simplify care navigation, reduce stress, and help people access care.

Key Benefits:

  • One-on-one culturally sound individualized care coordination
  • Help connecting to doctors, specialists, and benefits
  • Support with navigating housing, transportation, and social needs
  • Assisting transitioning in and out of healthcare facilities

ReConnect EISOA Program

Early support for aging challenges and health concerns.
ReConnect empowers older adults to enhance their overall well-being, build resilience, and sustain a higher quality of life.

Key Benefits:

  • Early intervention for aging and behavioral health challenges
  • Emotional support and community engagement
  • Culturally and language-responsive services
  • Free short-term services

Friendly Visitor Program

Meaningful friendship and human connection for homebound or frail older adults.
Friendly Visitor volunteers provide regular social visits, conversations, and check-ins that reduce loneliness and support emotional well-being.

Key Benefits:

  • Reduces isolation and loneliness
  • Supports physical and emotional well-being
  • Weekly social visits or phone calls
  • Free ongoing services for older adults

PEARLS OC (Program to Encourage Active, Rewarding Lives for Seniors)

An evidence-based program for older adults experiencing depression or isolation.
PEARLS teaches practical, simple skills to help participants set goals, increase activity, improve mood, and regain confidence.

Key Benefits:

  • Effective reducing depressive and loneliness symptoms
  • Step-by-step goal settings and problem solving
  • Culturally and linguistic services
  • Free short-term services

Get Help or Make a Referral

We welcome self-referrals, family members, caregivers, healthcare providers, and community partners.
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