Behavioral Health & Wellness Services 

The Behavioral Health & Wellness Department (BHWD) offers free, culturally and linguistically responsive services that help older adults stay healthy, connected, and independent. Our programs support emotional well-being, reduce isolation, and provide practical help for aging and health challenges.

Community Needs We Address:

  • Complex Care Needs – Multiple doctors, medications, hospital visits, or care coordination needs

  • Medi-Cal Access Barriers – Assistance enrolling, renewing, and navigating Medi-Cal and Cal-Fresh

  • Health & Aging Challenges – New or worsening physical or emotional difficulties

  • Isolation & Loneliness – Homebound or socially disconnected adults who need companionship

  • Language & Cultural Barriers – Support offered in English, Spanish, Vietnamese, Korean, Mandarin, Farsi

BHWD Programs:

Enhanced Care Management
ReConnect EISOA
Medi-Cal Enrollment Program
Friendly Visitor

Enhanced Care Management (ECM)

Whole-person care coordination for select Medi-Cal members with complex medical, social, or behavioral needs.
ECM provides a dedicated care manager who helps organize healthcare, benefits, appointments, medications, housing needs, and community services.
ECM is designed to simplify care navigation, reduce stress, and help people access care.

Key Benefits:

  • One-on-one culturally sound individualized care coordination
  • Help connecting to doctors, specialists, and benefits
  • Support with navigating housing, transportation, and social needs
  • Assisting transitioning in and out of healthcare facilities

ReConnect EISOA Program

Early support for aging challenges and health concerns.
ReConnect empowers older adults to enhance their overall well-being, build resilience, and sustain a higher quality of life.

Key Benefits:

  • Early intervention for aging and behavioral health challenges
  • Emotional support and community engagement
  • Culturally and language-responsive services
  • Free short-term services

Medi-Cal Enrollment Program

Helping individuals access and maintain Medi-Cal and CalFresh benefits through trusted enrollment assistance, benefits navigation, and education.

Key Benefits:

  • Support navigating Medi-Cal eligibility requirements
  • Help you keep your health coverage and avoid gaps in your benefits because of changes in the law
  • Enrollment to CalFresh and other supportive benefits
  • Language-accessible and culturally responsive services

Friendly Visitor Program

Meaningful friendship and human connection for homebound or frail older adults.
Friendly Visitor volunteers provide regular social visits, conversations, and check-ins that reduce loneliness and support emotional well-being.

Key Benefits:

  • Reduces isolation and loneliness
  • Supports physical and emotional well-being
  • Weekly social visits or phone calls
  • Free ongoing services for older adults

Get Help or Make a Referral

We welcome self-referrals, family members, caregivers, healthcare providers, and community partners.
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