Enhanced Care Management (ECM)
The Behavioral Health & Wellness Department provides Enhanced Care Management (ECM) for Medi-Cal members with complex medical or social needs. ECM gives you a dedicated care manager to coordinate your health care, connect you with community resources, and help you reach your wellness goals. Services are personalized and can be provided where you feel most comfortable—at home, in the community, or by phone/video.
Enhanced Care Management makes it easier for members to get the right care at the right time in the right setting, and receive comprehensive care that goes beyond the doctor’s office or hospital.
How ECM Works:
- Meet your lead care manager – Your main contact for all your care needs
- Create a care plan together – Based on your health goals
- Get support your way – In person, at home, in the community, or by phone/video
How ECM Helps You
Enhanced Care Management aims to help older adults stay healthy by coordinating all aspects of their care, from primary and behavioral health to specialist and long-term support services.
Who Qualifies?
ECM is a statewide Medi-Cal benefit that addresses the clinical and non-clinical needs of the highest-need Medi-Cal members by building trusting relationships with members and providing intensive coordination of health and health-related services.
Contact Us
Do You Need Services? Please submit the form below.
